Terms & Conditions

1. Acceptance of Terms

Welcome to Denim Hoodie ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website denimhoodie.net and any purchases made through our platform.

By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and Denim Hoodie. Your continued use of our services after any modifications to these Terms constitutes acceptance of such changes.

2. Definitions

3. Products & Pricing

Product Information

We strive to provide accurate descriptions, images, and specifications for all products. However, we do not warrant that product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free.

Authenticity Guarantee

All Denim Tears products sold through our website are guaranteed to be 100% authentic. We source our products directly from authorized distributors and take authenticity seriously.

Pricing

All prices are displayed in USD and include applicable taxes unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify prices at any time, but price changes will not affect orders that have already been processed.

Availability

Product availability is subject to change without notice. We reserve the right to limit quantities available for purchase and to discontinue products at any time.

4. Orders & Payment

Order Process

When you place an order, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason.

Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order, merely acknowledgment that we have received it.

Payment Methods

We accept major credit cards (Visa, Mastercard) and PayPal. Payment must be received in full before orders are processed and shipped.

Payment Security

All payment transactions are processed through secure, encrypted connections. We do not store your complete credit card information on our servers.

Order Cancellation

Orders may be cancelled within 1 hour of placement, provided the order has not yet been processed for shipping. Contact our customer service immediately to request cancellation.

5. Shipping & Delivery

Shipping Areas

We currently ship to addresses within the United States and select international locations. Shipping restrictions may apply to certain products or destinations.

Processing Time

Orders are typically processed within 1-3 business days. Processing time does not include shipping time and may be extended during high-volume periods or holidays.

Delivery Timeframes

Delivery times vary based on shipping method selected and destination. Standard shipping typically takes 5-7 business days within the US. Expedited options are available at checkout.

Shipping Costs

Shipping costs are calculated based on order value, weight, and destination. Free shipping may be available for orders meeting minimum purchase requirements.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping address you provide.

6. Returns & Exchanges

Return Policy

We want you to be completely satisfied with your purchase. Items may be returned within 30 days of delivery in original condition with all tags attached.

Return Process

To initiate a return, contact our customer service team. You will receive a return authorization and prepaid shipping label for eligible returns.

Non-Returnable Items

Certain items are final sale and cannot be returned, including items marked as final sale, customized products, and items damaged by normal wear.

Refund Processing

Refunds are processed to the original payment method within 5-10 business days after we receive and inspect returned items.

Exchange Policy

Exchanges are subject to inventory availability. If the desired exchange item is unavailable, we will process a refund instead.

7. Intellectual Property

Our Content

All content on our website, including text, graphics, logos, images, and software, is the property of Denim Hoodie or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Trademark Rights

Denim Tears and associated trademarks are the property of their respective owners. We are an authorized retailer of authentic Denim Tears products.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

Prohibited Uses

You may not reproduce, distribute, modify, create derivative works from, or exploit our content without express written permission.

8. User Conduct

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You will not engage in any conduct that could damage, disable, or impair our services.

Prohibited Activities

• Using our website for any illegal or unauthorized purpose
• Attempting to gain unauthorized access to our systems
• Transmitting viruses, malware, or other harmful code
• Harassing, abusing, or harming other users
• Impersonating any person or entity
• Violating any applicable laws or regulations

Account Responsibility

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

9. Privacy & Data

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Data Collection

We collect information necessary to provide our services, including personal information you provide and information collected automatically through your use of our website.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

10. Disclaimers

Website Availability

We strive to maintain continuous website availability but do not guarantee uninterrupted access. Our website may be unavailable due to maintenance, technical issues, or other factors beyond our control.

Product Warranties

Products are subject to manufacturer warranties where applicable. We make no additional warranties regarding products beyond those provided by manufacturers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites.

Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

Limitation of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DENIM HOODIE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF OUR WEBSITE OR SERVICES.

Maximum Liability

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, or government actions.

12. Governing Law

Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13. Modifications

Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

Notice of Changes

We will make reasonable efforts to notify users of material changes to these Terms through website notices or email communications.

Continued Use

Your continued use of our website or services after any modifications constitutes acceptance of the revised Terms.

14. Contact Information

Questions About Terms

If you have any questions about these Terms and Conditions, please contact us:

Legal Compliance

These Terms comply with applicable consumer protection laws and e-commerce regulations. We are committed to fair and transparent business practices.